PAYMENT and REFUND Policy

  1. We only accept payment for orders in INR.
  2. We accept payment by Credit/Debit Cards like MasterCard, Visa and, AMEX, Netbanking Amirtham Gift Cards, UPI Payments, all Mobile Wallets.
  3. If you choose to pay for an item using a payment card with a foreign currency-denominated account, the account will still be taken in INR at the conversion rate applied by the relevant payment scheme at the time of processing your order.
  4. Please note, we cannot guarantee the security of data, which you send us by email. Accordingly, please do not send us payment information using email. For details of the security measures we employ, please read our Security and Privacy policy.
  5. Unless the information provided by you was used fraudulently or negligently by us, we will not be liable to you for any losses caused as a result of unauthorized access to the personal and transactional information you provide us when placing an order.
  6. Please note that Amirtham Sweet Home does not accept cash or cheques as payment online
  7. In case of a payment failure, please retry ensuring: Information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process.
  8. If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on
    amirthamsweethome@gmail.com
    with your order number for any clarification.

PRICING POLICY

  1. All prices shown on the website are in INR. Taxes are all inclusive and shall be highlighted after checkout, before the final payment. Prices may change and offers may be withdrawn at any time without prior notice.
  2. Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of a product item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we may treat your order, in respect of the incorrectly priced item, as cancelled.
  3. Amirtham Sweet Home endeavors to ensure that all products offered on the website are available at the same price as it is offered on the various other market places, in case if the same items are listed by Amirtham Sweet Home, however if the partner brand itself lists the product at different price Amirtham Sweet Home cannot be held responsible.

PRODUCT AVAILABILITY / INFORMATION

  1. We feature products/services on our website that have been carefully selected for an exclusive buying experience. Once a product is sold out, it will be temporarily unavailable on the website and will only be available again once back in stock.
  2. Prices of products/services may change from time to time. If items you order are out of stock, subject to a delay, or sold at a higher/lower price than shown on your order, we will contact you at the email address or telephone number you provided when placing your order. If we are unable to contact you via telephone or email, we will cancel the part of your order that is unavailable or incorrectly priced and will continue to process the remaining items on your order (where applicable).
  3. All products are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than the item it is replacing – substitutions will only be made with your prior consent. If a replacement item is of greater value, you will be liable to pay for the difference in product values.

IMPORTANT: Please note that during periods of significantly increased demand and lower stock availability, such as festivals such as Rakhi, Diwali etc., there is an increased risk of items being out of stock.

RETURNS, REFUNDS AND TITLE

  1. Amirtham Sweet Home does not take title to returned items. Any case of refund or cancellation is at sole discretion of Amirtham Sweet Home
  2. In case of refund, store credit or coupon code will be provided of the refund amount.

Once the order process for dispatch, cancellation will not be allowed.